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Parking and WiFi are provided at all of our properties. One travel cot and one highchair are also available at each property as a minimum.
In 2005, husband and wife team, Scott and Tina Fairhurst, left their longstanding FTSE 100 careers to return to Cornwall and launch a multi award-winning holiday home services business. Providing housekeeping and property management services to a large portfolio of five star holiday homes gave Scott and Tina invaluable insight into the luxury accommodation industry.
After six years, it became clear that there was a need for a holiday rental specialist to market exclusive, handpicked holiday homes whilst providing an entirely bespoke experience. And so, in 2011, Perfect Stays® came to be.
Our ethos is simple: we want to match our guests to the property that is best suited to their occasion and group requirements, and once found, we want to make sure that they can truly maximise their time and enjoyment through our in-depth local knowledge and concierge service.
Luxury self-catering is about so much more than accommodation. It’s about the whole experience – from researching and booking, finding the best restaurants and tucked-away gems, to a reluctant departure – and we aim to make it a seamless one.
We are passionate about inspiring people and delivering exceptional customer experiences and unrivalled quality in everything we do. The dedication of our incredibly hard working team to deliver outstanding customer service is the core of our business.
If you’re interested in joining Perfect Stays® and believe your skills and experience will add value to our growing team, please view our current career opportunities.
We aim to work with a different local charity each year. From rainbow runs and bake sales to office sweepstakes, we thoroughly enjoy raising money for wonderful organisations in the South West.
This year, we’re proudly supporting FareShare South West. Click the button below for more details or visit our JustGiving page to make a donation.
Our first-ever impact report reflects our commitment to transparency, sustainability, and long-term progress. It celebrates what we’ve achieved so far and outlines the next steps in our journey to support our people, our communities, and our planet.
We’re incredibly proud of how far we’ve come - but we know this is just the beginning. Download our full impact report for FY2024/25 below.
If you have any questions about our booking process, you can find the answers to our frequently asked questions here. Our helpful team are also on hand to help in anyway possible so if you prefer to discuss any queries over the phone or you can't find the answer you need here, then don't hesitate to contact us.
Perfect Stays Limited is a company registered in England and Wales under company number 7436644. Our office address for all communication is: 10b Palmers Way, Trenant Industrial Estate, Wadebridge, Cornwall PL27 6HB. The registered office for our company is: 1a Eddystone Road, Wadebridge, Cornwall PL27 7AL. The company is also registered for VAT under number 103 1093 75.
“The service Perfect Stays provided from the point of booking, ahead and during our holiday was excellent.”
The service Perfect Stays provided from the point of booking, ahead and during our holiday was excellent.
Saturday 4th April: 10am - 4:30pm Sunday 5th April: Closed Monday 6th April: Closed From Tuesday 7th April: 9am - 5:30pm
If you're currently staying in one of our properties and have an urgent property issue, please call the out of hours line for the relevant servicing company to the property, where the on-call member of staff will be able to help. This number can be found on the front page of your property Guest Information Folder, on the ‘Contact Us’ section of the Guest Information Tablet, or on the Essential Information PDF you received upon paying your final balance.
Should you wish to confirm a new booking, then please feel free to do so online via our website.
Any non-urgent enquiries will be responded to when the office re-opens from 9am on Tuesday 7th April.
Best wishes, The Perfect Stays Team
